A challenging economy has encouraged many small businesses to test out email marketing with an invitation or announcement. It’s simple, affordable and trackable, after all. But the idea of creating a consistent e-newsletter that you issue on a monthly basis seems daunting.
Well, fear not. You can put a surprisingly compelling newsletter together with a small amount of information. In a recent Extreme Email Makeover session that VerticalResponse hosted, we found that many customers are putting too many offers together in one email and calling them newsletters. The result is that nothing stands out, it isn’t clear to the customer what action they should take, and over time recipients might stop opening the emails. A great e-newsletter can be created with very basic information that is readily available. The key is a balance of information and offers (remember the “what’s in it for me?” factor). Start by testing a newsletter format with three topic areas and then increase to five over a series of a few months to see if you get more clicks. Let your audience decide the right amount of content with open and click-through rates.
Easy e-newsletter content topics:
The final challenge is committing to frequency so that your audience will come to expect your newsletters. Write your first three issues at the same time. Line up three customer quotes, three notable events worth covering, and three facts to share from a single survey. Remember, this month’s event can become next month’s main article. That’s a formula for successful email newsletters in 2009.
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