Cleaning Service Marketing Plan

Mother's House Cleaning Service

Financials, Budgets, and Forecasts

This section will offer a financial overview of Mother's as it relates to the marketing activities.  Mother's will address break-even analysis, sales forecasts, expense forecasts, and how they link to the marketing strategy.

Break-even Analysis

The break-even analysis indicates that $750 will be needed in monthly revenue to reach the break even point.

Sales Forecast

The first month will be used to set up the business. It is unlikely much/any business will be officially transacted during this month. In addition to dealing with legal and accounting issues for the business, office equipment will be purchased and set up. Once the physical office is ready the employee policy and procedure manual will be developed. Then the training program will be constructed. This will take a bit of time therefore it is very important it is set up at the outset, ensuring that it is completed and done properly when there are far less time constraints.

The second month will begin to see some activity. Mother's will begin to field inquiries over the phone and expect to turn some of those into contracts. The first week of jobs will be done as a team, with Sarah and one employee. As the number of contracts begin to pick up, probably at the end of the second month, an additional person will be hired to form the first employee team. By the end of month four there will be enough demand that a new team of two will be trained and begin working. Having two teams of two will be sufficient until month seven when two more people will be brought on. Mother's expects to remain with a six person head count into mid-year two when we expect to bring on one more team.

The sales forecast is based on the assumption that increased demand will occur at a steady pace. This is based on the assumption that a large part of the new clients after month two will be from word-of-mouth referrals. All this will happen steadily and incrementally. This forecast is on the conservative side, it is possible that because Mother's is superior to competing services that things really take off, however, it would not be prudent to take that aggressive of a forecast. It is always better to error on the side of caution.

Expense Forecast

The marketing expenses will be budgeted so that they are increased during the first quarter in order to generate visibility for Mother's.  The expenses will then lower and remain steady until the second half of the last quarter when they will be increased in preparation for increase usage of cleaning service for the winter holidays.