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All of our current clients have an open line of communication with us. If they have any questions or concerns, we are always available. One of the best ways to keep customer loyalty is showing them why they should be loyal. If we provide great service and a great product, there is no reason for them not to be loyal. We also have a great referral program for those who are so happy with our results, that they refer another company to us.
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Loyal customers, especially ones who give us testimonials and word-of-mouth referrals, receive either monetary rewards, or invitations to the events that we host for free. We also recognize our larger clients at our Microsoft events.
Get practical ideas and good models with dozens
of examples of successful marketing plans