Our process is just as important as the completed project. Many companies can get the work done, but few can get it done in a way that doesn't make you hate the journey.
3.1 Differentiators
- Architect on staff
- Very experienced design consultants
- 20-year success history
- Carpenters on staff
3.2 Direct Competition
Smythe Contracting - Focuses on cost-plus remodeling and strong reputation in upscale neighborhoods; owner lives in very upscale community and is involved.
Kitchen by Keith - while only focused on kitchens, strong reputation for upscale design.
O'Toole Brothers - Not the force they once were, but long-time established in upper end market.
| Competitive Analysis |
|
|
|
|
|
#1 |
#2 |
#3 |
|
|
|
|
| Product and/or Service |
Smythe Contracting |
Kitchen by Keith |
O'Toole Brothers |
| Quality |
5 |
5 |
4 |
| Selection |
4 |
3 |
3 |
| Price |
4 |
4 |
4 |
| Other |
0 |
0 |
0 |
|
|
|
|
| Location and Physical Appearance |
Smythe Contracting |
Kitchen by Keith |
O'Toole Brothers |
| Traffic |
3 |
2 |
3 |
| Appearance |
3 |
0 |
3 |
| Visibility |
1 |
0 |
1 |
| Convenience Factors |
0 |
0 |
0 |
| Other |
0 |
0 |
0 |
|
|
|
|
| Added Value Factors |
Smythe Contracting |
Kitchen by Keith |
O'Toole Brothers |
| Pre and Post Sales Service |
4 |
5 |
4 |
| Experience |
5 |
5 |
4 |
| Expertise |
4 |
5 |
4 |
| Reputation |
5 |
5 |
5 |
| Image |
5 |
3 |
4 |
| Stability |
4 |
4 |
3 |
| Strategic Alliances |
4 |
4 |
4 |
| Other |
0 |
0 |
0 |
|
|
|
|
| Other Marketing Activities |
Smythe Contracting |
Kitchen by Keith |
O'Toole Brothers |
| Established Sales Channels |
5 |
4 |
5 |
| Advertising |
4 |
3 |
5 |
| Post-purchase Support |
4 |
5 |
4 |
| Incentives |
3 |
3 |
3 |
| Loyalty Components |
3 |
3 |
2 |
| Other |
0 |
0 |
0 |
| Total |
70 |
63 |
65 |
| Growth and Share |
| Smythe Contracting |
$95 |
5% |
15% |
| Kitchens by Keith |
$85 |
3% |
7% |
| O'Toole Brothers |
$90 |
-1% |
17% |
| Ourselves |
$100 |
7% |
10% |
| Competitor |
$0 |
0% |
0% |
| Other |
$0 |
0% |
0% |
|
|
|
|
| Average |
$61.67 |
2.33% |
8.17% |
| Total |
$370.00 |
14.00% |
49.00% |
3.3 Indirect Competition
- New home builders
- Handyman services
- Vacation homes
3.4 Model Competitors
- Graham Homes - Orlando, FL
- Henkle Remodelers - Minneapolis, MN
- Earth Home - Taos, NM