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All leads, sales and referral come through our central sales office. Our marketing department will track PR mentions and each customer will be offered the option to create a testimonial during their follow-up calls.
8.1 Sales Forecast
We have projected sales growth which reflects the seasonal nature of our business.
| Sales Forecast |
| Residential cleaning |
$1,080,320 |
$1,135,000 |
$1,152,000 |
| Commercial cleaning |
$120,345 |
$142,000 |
$151,000 |
| Product Sales |
$29,725 |
$35,000 |
$40,000 |
| Franchise Fees |
$0 |
$0 |
$10,000 |
| Total Sales |
$1,230,390 |
$1,312,000 |
$1,353,000 |
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| Labor |
$600,336 |
$638,500 |
$651,500 |
| Product used in cleaning |
$24,015 |
$25,540 |
$26,060 |
| Direct costs for Product Sales |
$14,268 |
$16,800 |
$19,200 |
| Subtotal Direct Cost of Sales |
$638,619 |
$680,840 |
$696,760 |
8.2 Marketing Expense Budget
Expenses are up a bit due to increased labor costs.
| Marketing Expense Budget |
| Advertising |
$32,400 |
$34,020 |
$35,721 |
| Sales |
$42,000 |
$44,100 |
$46,305 |
| Fixed |
$18,000 |
$18,900 |
$19,845 |
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| Percent of Sales |
7.51% |
7.39% |
7.53% |
8.3 Key Marketing Metrics
| Key Marketing Metrics |
| Leads |
1,500 |
0 |
0 |
| Leads Converted |
30.00% |
0.00% |
0.00% |
| Avg. Transactions/Customer |
2 |
0 |
0 |
| Avg. $/Customer |
$1,500 |
$0 |
$0 |
| Referrals |
120 |
0 |
0 |
| PR Mentions |
24 |
0 |
0 |
| Testimonials |
12 |
0 |
0 |
| Other |
0 |
0 |
0 |
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