About Steve Lange

Steve Lange is Senior Editor at Palo Alto Software. He recently received the Entomologist EXCELlante award in recognition of searches for bugs in product tables and features. Outside of work, he is a polymath and information generalist who enjoys seeking and finding intuitive correlations in information between different fields of study. A voracious reader, he has been known to scrawl edits in the archaeology, history and aviation books he reads for personal pleasure. Naturally, Steve is an inveterate player with words, having a Pollyanna-ish preference for polysemous polysyllabic polyphonic vocabulary and regularly puts the "p u" back into pun.

Attracting Customers with SEO Misspellings

If you are not including misspelled search terms in your website’s search engine optimization (SEO) process you are missing out on connecting with many potential customers. It is no secret that the Internet has created our enormous global market. Customers, … Continue reading

Give Your Marketing Message a Je Ne Sais Quoi

English has a certain something, a Â  je ne sais quoi, which makes it such a creative language for presenting your marketing message. It has a sponge-like ability to absorb and use words and phrases from other languages. And we quickly … Continue reading

What Do You Spend on Your Pay-Per-Ignore?

I’m coining a new marketing Web metric here—Pay-Per-Ignore. Most of us have heard about, or use Pay-Per-Click, where we pay a search engine or affiliated website dollars and cents Â each time a potential customer clicks a link on their page which … Continue reading

Purchase incentive fulfillment

Purchase incentives are an every-day occurrence. We see them everywhere, from simple coupons to instant rebates to frequent flier miles. Does your business offer a purchase incentive as a marketing tactic? How much good does it do for your business… … Continue reading