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Local Threads clerks will be carefully chosen based on their competence, past retail experience, and connection with the Local Threads social mission. As time goes on, students who are customers will become additional employees, and student employees will refer their friends to apply as well. Being able to be selective about store clerks will allow the Local Threads CEO to manage with less direct supervision of clerks.

Each clerk will receive training over the course of two weeks including:

  • The core message of Local Threads
  • How to treat customers
  • The membership program
  • The referral program
  • The website and Facebook page
  • Other advertising and marketing initiatives

By ensuring that clerks are familiar with all of these areas, they will be able to make independent decisions and better help customers to engage with the business, whether by suggesting they become members, encouraging them to subscribe to the email newsletter, or referring them to resources on the website. Clerks will be given a test on these topics before they can work unsupervised in the store.

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