Mixed Greens Salad Gardens
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Mixed Greens Salad Gardens' marketing budget is limited so the strategy will be simple. Developing visibility and brand equity is key. To do so, Mixed Greens Salad Gardens will advertise in both the Register Guard as well as Eugene Weekly. Advertisements will be for MG individually, as well as some co-branded ads with the Farmer's Market.
In addition to the advertisements which will be used to drive consumer sales, MG will leverage a networking campaign among the local restauranteurs to drive commercial sales.
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Mixed Greens Salad Gardens' mission is to provide the highest-quality salad greens. We exist to attract and maintain customers. When we adhere to this maxim, everything else will fall into place. Our services will exceed the expectations of our customers.
MG has two distinct customers:
MG's target market segment strategy is fairly easy.
These customers will be buying MG products from the different farmer markets located in Eugene, Ore. The main one is "The Farmer's Market" held downtown twice a week in the Spring and the Summer. This market gets quite a bit of traffic because there is a nice selection of different farmers and products and it is in a central location. Additionally, there are several other smaller farmer markets that exist in outlining communities. By setting up a booth in these markets, there is already a steady flow of interested customers. There obviously is a fee to set up a stand, but what you get for the fee is all of your marketing taken care of and a line of customers. In addition to individuals frequenting the farmer's market, restaurants will go there as well. This occurs when a restaurant needs ingredients but did not have the time to order in advance.
MG will target these customers by introducing MG and their products to the restaurants through meetings with the buyers at each restaurant. There are about 25-30 different restaurants in Eugene that use field greens in their salad and MG intends to approach these to form a long-term relationship.
Mixed Greens Salad Gardens will position itself as:
The single objective is to position Mixed Greens Salad Gardens as THE finest producer of salad greens in the Willamette River Valley, commanding a majority of the market share within five years. The marketing strategy will seek to first create customer awareness regarding services offered, develop the customer base, and work toward building customer loyalty.
Mixed Greens Salad Gardens seeks to communicate the message that they are the finest grower of high-end salad greens. This message will be communicated through a variety of methods. The first method will be advertisements. Some of the advertisements will be co-branding with the Farmer's Market. Other advertisements will be solely MG advertisements. The ads will be placed in both the local newspaper as well as the local art/entertainment paper.
The message will also be communicated to the different restaurants through networking with owners and managers. Not only is there an Eugene-based restaurant association which is a formal group of restauranteurs, but because Eugene is a a fairly intimate community, MG will communicate their message through informal gatherings and networking with restaurant owners.
Mixed Greens Salad Gardens' marketing mix is comprised of the following approaches to price, distribution, advertising and promotion, and customer service.
During the initial phase of the marketing plan development, several focus groups were held to gain insight into prospective customers. These focus groups provided helpful insight into the decision making processes.
An additional source of dynamic market research is a feedback mechanism based on a suggestion card system. The suggestion card has several statements that customers are asked to rate in terms of a given scale. There are also several open ended questions that allow the customer to freely offer constructive criticism or praise. Mixed Greens Salad Gardens will work hard to implement reasonable suggestions in order to improve their service offerings, as well as show its commitment to the customer that their suggestions are valued.
The last source of market research is competitive analysis. Mixed Greens Salad Gardens will send people to local competitors to gain information about their product offerings.
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