In a perfect world, you’d know exactly what your customers were thinking and could give them exactly what they want at all times. Unfortunately, things don’t quite work this way, so you’ve got to use the tools you have available to find out more about your customers. The availability of online surveys today means anyone can create an effective customer survey in a matter of minutes or hours without a degree in market research. Our retention marketing team came up with five great reasons to survey your customers. I’d like to share them with you:
Feeling compelled to send a survey now? Good. I’m happy to tell you that creating and launching an online survey is extremely easy! I’ve created a few (using VerticalResponse of course) and came up with new blog topics, webinar ideas, and even stats to share with customers.
Get practical ideas and good models with dozens of examples of successful marketing plans with Sales and Marketing Pro.
Finish your own Marketing Plan
Get practical ideas and good models with dozens
of examples of successful marketing plans