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This sample marketing plan was written by Joe Dager of . This sample marketing plan can be edited directly in Sales and Marketing Pro software.

All of our customers can communicate with us on a real-time basis. The limitation is typically on their communication skills. Our nurturing of these skills will greatly assist them as we go on in the process. We give detailed layouts of the process, not only on our terms but in a column with their terms and tasks that complement the system. As explained early in the process, our job is to make our system, THEIRS!

10.1 Loyalty Product/Service Offerings

We provide a summary of what was accomplished in the past month and what we intend to accomplish in the next month. Our past ability in project management makes it very easy for us to do and is part of the culture versus something we have to do. As a result, we create a high degree of confidence through the accuracy of our estimates in projects.

Community-driven online sites with the customer are something that we will try this year to help our customers and interact on a continuous basis.

10.2 WOW Process

The WOW process is going to be based on what we accomplish. Our intention is not to have our customers ask what we accomplish, but rather ask how we can accomplish so much!

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